To let companies ensure that their mass notification system is always geared up to respond to emergency situations, AtHoc, a provider of network-centric emergency mass notification systems (EMNS), has announced that its flagship product, IWSAlerts EMNS, is equipped with integrated enterprise-class monitoring for system integrity and reliability – a first for an EMNS.
With this system, managers and operators can continuous monitor their EMNS system status and readiness.
Providing integrated monitoring requires the use of smart monitors configured to continuously monitor the unified EMNS system and its numerous messaging pathways, including on-premises notification devices and remote communication services.
Smart monitors can supervise system IT infrastructure and networks, internal system components and processes, as well as connected sensors and notification devices, from a local facility level to the large-scale distributed enterprise.
The AtHoc IWSAlerts integrated monitoring for integrity is tied to operational metrics and parameters, and can reliably provide early warning of degrading systems and non-operative modules.
For example, smart monitors can test complete processes by issuing "silent alerts" that activate all applicable system pathways and confirm message delivery without actually notifying and alarming the recipients. Every state change or deviation from operational ranges can trigger proactive notification to system operators to ensure preventive steps are taken well in advance of the system needed to respond to an emergency.
"Emergency managers must be fully prepared and abreast of the status and readiness of their emergency mass notification systems at all times,” said Aviv Siegel, AtHoc CTO. “Their number one goal is to ensure protection of their personnel. Our deep knowledge and involvement in the life safety segment, combined with our unwavering commitment to innovation, prompted us to adopt this monitoring for integrity concept from life safety and integrate it into all of our unified EMNS systems."
To provide easy deployment and installation, AtHoc IWSAlerts is packaged with a large suite of out-of-the-box smart monitors. With the help of its flexible architecture, monitors can be extended for site specific integrations as needed.
AtHoc has a proven record of innovation in net-centric mass notification systems and provides protection to more than two million military and federal government personnel. Government agencies, commercial, healthcare and higher education organizations are using AtHoc's next-generation life safety systems.
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Edited by Braden Becker