NextiraOne (News - Alert), a provider of communications service in Europe, announced the launch of a new service called OneCockpit, which combines network management and monitoring services to protect networks against failures.
OneCockpit is expected to transform the way CIOs and IT departments manage their network infrastructures to drive greater business benefit from their operations.
One of the attractive features of OneCockpit is an always-accessible dashboard that displays indicators of availability and performance of the network infrastructure and applications for NextiraOne’s customers.
The dashboard also displays all key technologies and manufacturers. It is accessible from any device, including mobile devices such as tablets and smartphones.
The OneCockpit solution was built on the foundation of the company’s standard software solutions including ServicePilot and HP. The service incorporates the company’s experience in delivering support, maintenance and Managed Services to customers across Europe.
Shaun Ledgerwood, vice president Business Development and Services at NextiraOne, said, “OneCockpit is a highly effective platform that enables the rapid detection of network and application issues, often before users have been affected.”
The solution ensures a more stable IT infrastructure for organizations through systematic 24/7 infrastructure monitoring of key performance indicators based on continuous real-time information. It therefore reduces business risk through improved systems availability, Ledgerwood added.
The product is the result of two years of intense development work by NextiraOne experts built on the foundation of best-in-class service standard software solutions including ServicePilot and HP, the company said.
“NextiraOne’s OneCockpit is more than just a new product launch – it is a world-wide offering that brings together our whole services business, aligning processes, teams, people, documentation and infrastructure,” said Shaun Ledgerwood.
“OneCockpit completes and underpins our Managed Services offering – it heralds a new era of services from NextiraOne, building on our long track record as a leading expert in all aspects of communications services.”
Edited by Ryan Sartor